FRAUD ALERT
Impersonation of Usolve Financial
We’ve been alerted to a phishing/impersonation scam where individuals pose as Usolve Financial via Facebook Messenger and Hotmail accounts (e.g., usolveloan@hotmail.com). They promise loans and ask for personal information such as SIN, ID, and banking details. These messages are not from Usolve Financial.
Usolve Financial will only communicate using:
Email addresses ending in @usolvefinancial.ca
Phone: (289) 349-2274
Office: 5-269 Queen St. E, Brampton, ON L6W 2C2
We do not request documents or sensitive information over social media or through free email accounts.
If you receive a suspicious message:
- Do not reply, click links, or send documents.
- Take screenshots and note the sender profile or email.
- Report it: Facebook: Report → “Pretending to be a business.”
- Email (Hotmail/Outlook): Forward to reportphishing@microsoft.com.
- Notify Usolve at info@usolvefinancial.ca or call (289) 349-2274.
If you already shared information:
- Contact us immediately.
- Consider placing credit monitoring with TransUnion or Equifax.
- Monitor your banking activity and report anything unusual.
- You may also report the incident to the Canadian Anti-Fraud Centre.
How we’re responding:
We’re working with relevant platforms to remove fraudulent profiles and strengthen our client communication channels.
Last updated: November 2025